Shipping and Return Policy

We use the US Postal service for product delivery. This service should deliver to all residential , commercial, PO boxes and APO Addresses within the USA; Monday – Saturday

Orders will be shipped from our San Bernardino, CA warehouse. Orders received by 9AM PST, Monday-Friday, will ship the same day. Otherwise the order will ship the next business day.

Expected Shipping Times

· Standard Shipping: USPS 3-5 Day (Not Guaranteed)

· Priority: USPS Priority mail 2-3 Day (Not guaranteed)

· Overnight: Priority Express (Overnight Guaranteed)

· International Priority: 2-3 Weeks (not guaranteed+ customs time)

· International Express: 3-5 days (plus customs clearance time)

All orders are sent with tracking numbers to your provided e-mail address. USPS Shipping time does not include the day we ship the product.

Holiday exclusions: We are closed to respect the following USA Holidays. Christmas, New Year’s Day, Easter Sunday, Memorial Day, Fourth of July, Labor Day, and Thanks Giving Day.

Overnight orders must be received by 2pm PST, Monday-Friday. Otherwise, the order will ship next business day. Overnight Guarantee is for the shipping cost only.

Alternative Shipping: UPS shipping is available on a phone in order bases.

Apartment and remote Locations: The US Postal service delivers the products at their discretion. Some packages are larger and the post office may not complete the delivery all the way to you address. Occasionally they will hold the package at the Post office for you to pick up. They are supposed to send you a notice for a pick up. In these circumstances, If you do not pick up the package up in a few days then they will return it back to us. If your shipment shows “delivered” and you do not have it then it is likely at your Post office.